- About Us
- Pet Library
- How To Videos
- Other Features
- Contact Us
- Site Map
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. Providing our staff with detailed information regarding your concerns when scheduling appointments for your pets helps us to schedule an appropriate amount of time to thoroughly address all your concerns.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover American Express, cash and personal checks. Please be aware that due to the recent increase in credit card transactions and the impact the fees associated with these transactions have had on our operating costs, we now use a credit card processing service that collects a 3.5% service charge directly from the consumer (added to your transaction total) rather than billing us for the service charge each billing cycle. While credit cards are still accepted as a means of payment, you will incur a 3.5% charge from the processor when you pay your invoice by credit card. We appreciate your understanding.
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.